Privacy Policy

Novaaccess respects the privacy of participants, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our floral workshops and related communications in Australia. By engaging with our website or contacting our team, you acknowledge that you have read this statement and understand the practices described here.

Information we collect may include contact details such as your name, email address, and telephone number; location data relevant to scheduling; preferences regarding workshop topics; and communication history. We may also log technical information provided by your device or browser, including IP address, pages viewed, timestamps, and referring links. Where payments are arranged, we record transaction references but rely on secure third‑party processors for card handling.

We collect information directly from you when you subscribe for updates, request workshop details, or interact with our team. We also gather limited information automatically via analytics and essential cookies to understand usage patterns, maintain site reliability, and improve the experience. Cookies are small files stored on your device that help remember preferences and measure interest. You can manage cookies through your browser settings, although certain features may function with reduced convenience if cookies are disabled.

We use personal information to provide requested details, organise workshops, manage bookings, and send relevant updates. Communications may include schedules, availability notices, and educational content about floral techniques. Messages are sent with regard for frequency, and you may opt out of non‑essential updates at any time using clear unsubscribe instructions. We strive to keep records accurate; please contact us if you wish to correct or update details.

We may disclose information to trusted service providers who assist with email distribution, analytics, payment processing, and event logistics. These providers are engaged to use information only for the services we request and to protect data appropriately. We may also disclose information where required by applicable law, regulation, or a valid legal request. In the event of business changes such as a restructure or transfer, relevant information may be shared under confidentiality safeguards.

We implement administrative, technical, and physical measures designed to protect information from unauthorised access, alteration, or misuse. While *** method of transmission or storage is entirely immune to risk, we regularly review our approach to align with reasonable industry practices. Retention periods are based on operational needs and legal obligations; when information is *** longer required, it is deleted or de‑identified where feasible.

Your choices include requesting access to your information, asking for correction, or objecting to certain processing where permitted by law. To exercise these options or to make a privacy enquiry, contact us at Novaaccess@gmail.com or by phone at +61419748263. We aim to respond within a reasonable timeframe and will explain the outcome of your request. If we require additional verification, we will let you know promptly.

This website may contain internal links to pages such as About, Legal, and Contacts to help you learn more about our services and policies. These internal resources are intended for information and do not replace personalised guidance. Workshop availability, materials, and outcomes depend on factors such as seasonality and venue constraints. Marketing statements are illustrative and should be considered general in nature.

Our services are provided in Australia. If you access the site from another location, you are responsible for complying with local requirements as applicable. We may update this Privacy Policy to reflect operational or legal changes. The latest version will appear on this page with an updated effective date. Continued use of our site after any update indicates that you have reviewed the revised policy.

For questions about this Privacy Policy or our handling of personal information, please contact Novaaccess at Novaaccess@gmail.com or write to: Unit 5, 32 Bridge Road, Richmond VIC 3121, Australia. We appreciate your trust and will continue working to protect your information while supporting a clear and comfortable workshop experience.